Terms & Conditions

1. Definitions

• "Service" refers to advisory services provided by Corvex Labs as described on this website and in individual engagement agreements.
• "Client" refers to any organisation or individual who engages Corvex Labs for advisory services.
• "We / Us / Our" refers to Corvex Labs, registered in Malaysia and operating from Suite 22-3, Q Sentral, 2A Jalan Stesen Sentral 2, 50470 Kuala Lumpur.
• "Agreement" refers to these Terms and Conditions together with any written scope or engagement agreement signed by both parties.
• "Deliverable" refers to the written output produced at the conclusion of an engagement.

2. Acceptance of Terms

By using this website or engaging Corvex Labs for advisory services, you confirm that you are at least 18 years of age and have the authority to enter into a binding agreement on behalf of your organisation. Access to this website constitutes acceptance of these Terms.

3. Service Description

Corvex Labs provides advisory services to Malaysian organisations in three defined areas: internal tools design consultation, procurement advisory for AI vendors, and post-deployment monitoring setup. Each service is described on the Solutions page of this website. Services are provided to organisations, not individual consumers.

Service availability is subject to adviser capacity. Corvex Labs reserves the right to decline an engagement where the scope is outside our areas of practice or where a conflict of interest exists.

4. Engagement Process

Engagements begin with a written scope document agreed by both parties before work commences. The scope specifies what will be examined, what deliverable will be produced, the agreed fee, and any conditions that apply. No work will commence without a signed scope document.

Changes to the scope during an engagement must be agreed in writing. Where a change materially affects the fee or timeline, a revised scope document will be issued.

5. Fees and Payment

Base fees for each service are published on the Corvex Labs website in Malaysian Ringgit (MYR). The fee for a specific engagement is stated in the scope document. Fees are invoiced upon delivery of the agreed deliverable, unless alternative payment terms are stated in the scope document.

Payment is due within 30 days of the invoice date. Late payments may incur interest at the rate of 1% per month on the outstanding amount.

All fees are exclusive of any applicable taxes unless stated otherwise.

6. Confidentiality

Both parties agree to treat as confidential any non-public information shared during an engagement. Corvex Labs will not disclose client identity, engagement details, or documents shared for review purposes to any third party, except as required by law or as described in our Privacy Policy.

This obligation of confidentiality continues for a period of five years after the close of an engagement.

7. Intellectual Property

Upon full payment of the agreed fee, the Client receives ownership of the deliverable produced for their engagement. Corvex Labs retains the right to use general methodologies, frameworks, and knowledge developed in the course of engagements, provided that no client-identifying information is disclosed.

The content of this website, including all text, design, and documentation, remains the intellectual property of Corvex Labs and may not be reproduced without written permission.

8. Disclaimers

Advisory services are provided based on information available at the time of the engagement. Corvex Labs makes no representation that the outcomes described in a deliverable will be achieved. The practice does not build software, manage vendor relationships on an ongoing basis, or act as a data processor for client systems.

Nothing in our deliverables constitutes legal, financial, or regulatory advice. Where such advice is required, Clients should engage appropriately qualified professionals.

9. Limitation of Liability

To the extent permitted by Malaysian law, Corvex Labs's liability arising from any engagement is limited to the fee paid for that specific engagement. Corvex Labs is not liable for indirect, consequential, or incidental losses, including loss of profit, loss of data, or reputational harm, whether or not such losses were foreseeable.

10. Indemnification

The Client agrees to indemnify Corvex Labs against any claims, damages, or costs arising from the Client's use of the deliverable in a manner inconsistent with its stated purpose, or from information provided to Corvex Labs that was inaccurate or incomplete.

11. Termination

Either party may terminate an engagement by providing written notice. Where Corvex Labs terminates due to a Client's failure to provide necessary information within a reasonable timeframe, the fee for work completed to that point is payable. Where the Client terminates before delivery, Corvex Labs will invoice for work completed to the termination date at a pro-rata rate.

12. Dispute Resolution

These Terms are governed by the laws of Malaysia. In the event of a dispute, the parties will first attempt to resolve the matter through informal discussion. If resolution is not reached within 30 days, the dispute may be referred to mediation under the Malaysian Mediation Act 2012 before proceeding to litigation.

Any legal proceedings shall be conducted in the courts of Kuala Lumpur, Malaysia.

13. Changes to Terms

We may update these Terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after a change constitutes acceptance of the revised Terms.

14. Contact

Corvex Labs
Suite 22-3, Q Sentral, 2A Jalan Stesen Sentral 2, 50470 Kuala Lumpur, Malaysia
Email: [email protected]